Effective Date: November 1, 2023
We strive to provide high-quality services and products to our clients. If, however, you are not completely satisfied with your purchase, we’re here to help. The term “We” represents Md. Munna Chowdhury and his team.
1. Scope of the Refund Policy:
- This policy applies to all digital services provided by Md. Munna Chowdhury.
- It covers services such as web design/development, digital marketing, and other related services.
2. Eligibility for Refund:
- Refunds are applicable within 7 days from the date of purchase for services not rendered.
- No refund will be provided after the 7-day period.
3. Refund Process:
- To initiate a refund, please contact us at hello@munnatxt.com.
- Provide your name, purchase details, and a brief explanation for the refund request.
- Refunds will be processed within 10 business days.
4. Non-Refundable Services:
- Custom design work, consultations, and services rendered are non-refundable.
- Fees for third-party tools, licenses, and software are non-refundable.
5. Payment Methods:
- We accept payments through ACH/Wire Transfer, WISE, PayPal, and Payoneer.
- Refunds will be issued through the original payment method or other methods.
6. Cancellation of Services:
- Clients may cancel services at any time, but no refund will be provided for work already completed.
7. Changes to Refund Policy:
- We reserve the right to modify this refund policy at any time.
- Changes will be effective immediately upon posting on our website.
8. Contact Information:
- For any questions or concerns regarding our refund policy, don’t hesitate to get in touch with us at hello@munnatxt.com.
By availing of our services, you agree to abide by the terms outlined in this refund policy.
Thank you for working with Munna Chowdhury!